About Us
Woodley & Associates are an independent company offering specialist residential property management. We pride ourselves in the quality of our service.
We have over 30 years of property management experience based in the South of England and our team holds professional qualifications from the Royal Institution of Chartered Surveyors (RICS) and the Institute of Residential Property Managers (IRPM).
The Team
Skilled, qualified and trustworthy.

Tom Woodley – MIRPM Assoc. RICS
Having started his career in residential property management 15 years ago, Tom has predominantly been based in Bournemouth, whilst working in and around London and the home counties. Tom has held Directorship & Senior Management positions at national and industry leading companies over the past eight years. With an extensive knowledge of the property industry, Tom co-founded Woodley & Associates with David Woodley in 2019.
In recent years, Tom has acted as a speaker for RICS and has been invited to meetings held at The House of Commons on Leasehold Reform, at which he contributed to the debate. He is a Member of the Institute of Residential Property Management (IRPM) and Associate of the Royal Institution of Chartered Surveyors (RICS).


James Bond – AIRPM
James joined the team in Summer 2020 as an Assistant Property Manager and it became apparent early on that Property Management came naturally to him. With experience in General Management, Business Development, Customer Service and the Property industry, James demonstrates his ‘can do’ attitude, whilst ensuring all tasks he undertakes are completed to a high standard.
It was our pleasure to promote James to Property Manager in January 2021 due to his continued dedication to the Company and feedback received from existing clients/colleagues. In April 2022, James became an Associate of the Institute of Residential Property Management (IRPM) and will soon be working towards further qualifications in the Leasehold Property sector.


Lisa Reid
Lisa joined Woodley and Associates in January 2022 as an Assistant Property Manager and was promoted to Property Manager in April 2023.
Combining her experience within the Property Markets, Investment Industry and a keen eye for Customer Service, Lisa is well placed within the team. Her aspirations include to continue to provide a high level of Customer Service and a ‘can do’ attitude (where possible!) to all clients.
With a strong passion for property, Lisa is one to watch within the Leasehold Property Industry

Gill Coussens
Gill joined Woodley and Associates in January 2023 as an Assistant Property Manager, having previously worked at another family run Leasehold Property Management Company in Bournemouth. Gill’s experience includes 9 years within Shopping Centre Estate Management, in which she completed a diploma in 2016, which also followed RICS guidance. Gill’s strengths include H&S compliance, Capex works programs and contractor management.
With a passion for property, ‘can do’ attitude and a passion for customer service, Gill is a strong member of the team here at W&A.

Marcus Hook – MARLA
Marcus, a former British Military member with 6 years of service, has transitioned his dedication to detail into the property realm.
Following his military tenure, he spent 5 years in London excelling in Residential Lettings. His achievements include attaining a Level 3 ARLA qualification in Residential Lettings & Property Management, and leading a team of skilled Negotiators. His journey then led him on a 3-year global adventure, filming rescue dogs and embracing diverse perspectives.
Now, Marcus returns to his property roots, merging his varied background to enhance Woodley & Associates. His teamwork, keen eye, and 5 years of Residential Lettings expertise converge, offering a fresh, dedicated approach to Property Management.

Claire Dryer – AATQB
With over 20 years successful management experience within the customer service industry, Claire has developed excellent communication and people skills. Claire has been a qualified Accounts Technician for 10 years and has a high degree of passion for puzzle solving and flawless attention to detail.
Claire now forms an integral part of the Woodley & Associates Team by assisting with the running of the day to day accounts procedures along with the Maintenance of accounting records – making these available to leaseholders and independent auditors as required.

Emily Cusens
Emily joined the Woodley & Associates team in January 2022 as an Accounts Clerk. She has been working towards her bookkeeping qualification and has recently obtained her AAT Level 3 Certificate in Bookkeeping.
Emily assists Claire in compiling end of year accounts, liaising with Property Managers and team members to support the maintenance of financial records and answering any accounting queries

Emma Woodley
Emma Woodley joined the W&A team in Autumn 2022 as Accounts Clerk. Her previous experience lies within the hospitality industry, having worked in hotel management and accounting for many years before having her first child in 2021.
Emma is Sister-in-Law to Tom, the Company Director, so it only felt right for her to join the family business.
